Customer Testimonials
We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.
Read what others have said about working with us:
"I would definitely recommend Jann Van Heuver to anyone looking for a loan. She made the process easy for me. I felt I was in good hands."
~Rita W.
San Francisco, California
"Thank you very much for getting the deal done. Your tenacity, commitment and professionalism are of the highest standard. I will contact you in the future for my next real estate transaction and definitely recommend you to others."
~Ken G.
San Francisco, California
"Having recently moved to California to start a new job after finishing studying, we lacked a long credit and employment history. Jann was still able to secure us a decent loan in a very short time. Her enthusiasm, knowledge, and experience allowed us to get approved in a matter of days and we were able to submit a successful bid on the property we wanted. Jann made herself always available and took the time to explain each step to us along the way, this was particularly useful for first time buyers as we were. I would not hesitate to recommend Jann for helping others in acquiring a new home loan."
~Evan & Margot S.
San Francisco, California
"Jann, thanks so much for your help in explaining so clearly and concisely the steps in getting the loan to buy our house. Your encouragement without being unrealistic was so helpful in really assessing what we were able to do financially. You take care of the many details of assembling all the paperwork and the process of getting everything prepared. If and when a friend or colleague needs help with assessing if they can get a loan I will certainly refer them to you."
~Philippa G. & Steven T.
San Francisco, California
"I was referred to Jann by a close friend whom I trust. We found Jann to be knowledgeable about every aspect of our loans. She was always available and responsive and Susan and I agree that she was a delight to deal with. She obviously worked hard to secure excellent financing for us with great terms. We found Jann to be honest and caring and will highly recommend her!"
~Charles G. & Susan G.
San Francisco, California
Stefani's excessive organization, knowledge, networks, etc. inspires such confidence. Also, Stefani's sense of humor really helped me survive the tense moments. Stefani's service (her "above and beyond approach") is above reproach! She is outstanding in all aspects of service! Thank you for a uniquely satisfying experience. Needless to say, working with amounts of money this large can be unsettling. What a help to have a calm, poised, professional presence like Stefani!!!
~K.B.
San Mateo, California
Stefani really stayed on her toes with everything. She returned phone calls immediately and she made the process easy.
~S.Q.
Redwood City, California
I appreciate you so much!!! Thank you for the awesome job you always do and for always being ready to leap into action and make things happen. Your "high standards" of doing business have me spoiled.
~V.T.
Woodside, California
We can't thank you enough for helping us buy our first home. You helped us when even we didn't think it was possible. Cheers to you this Thanksgiving. We have much to be thankful for.
With Sincerest Gratitude,
~S.M. and A.V.
La Honda, California
Stefani was very proactive and efficient. She notified us every step of the way. We feel so fortunate to have met Stefani. She was so quick in structuring our loan, so patient with our questions and needs and always professional.
~C.G. and J.G.
San Mateo, California
Stefani was right on top of everything.
~A.G. and M.G.
San Marcos, California
Stefani was always available to answer my questions. As a first time homeowner, this made a scary process very easy for me.
~K.M.
Redwood Shores, California
Stefani explained clearly the process for first time buyers such as ourselves. She returned e-mails and calls with equal promptness. She was professional in all areas.
~F.G. and M.G.
Mountain View, California
Thank you again for working with us. We feel much
better knowing we are in your capable hands. We appreciate
your taking the time to explain things to us and make
things as painless as uncomplicated as you have.
~K.Y.
Petaluma, California
I have to say you are the most professional loan agent I have seen in long time!
~R.C., Realtor
Petaluma, California
I cannot imagine a better person to work through my loan with than Brent. He was as thorough, attentive, and interested as anyone could be . Brent earned my respect immediately. He was a a tremendous listener, a good trouble shooter, good follow through, on-time, explained things in a language that I could understand and always fielded my calls and questions with good cheer and thoughtfulness. His integrity, honesty and authenticity were beyond my wildest expectations. Brent made this process a walk in the park for us and he has earned my business and respect for life.
~G.N.
San Rafael, California
Really, the best lending experience we've ever had.
P.M.W. & M.M.
Petaluma, Nebraska
Brent is always consistent! We can rely on him and his knowledge. We trust Brent.
~T.O.
Petaluma , California
Stuart Davis came highly recommended from our realtor, Liat Bostick. Working with him on our purchase in North Oakland was a delight. Stuart is well mannered, honest, and a pleasure to work with. He takes the time to explain the nuances of available loans, and was able to match and then beat the offerings of other brokers. This certainly made the process easier to stomach -- we'd work with him again.
~Joel M.
Oakland, California
As I first time home buyer, I didn't know much about the process and it all seemed quite overwhelming. Stuart took the time to explain the various financing options to me so we could determine which mortgage made the most sense for my personal financial situation. He made the process much less daunting than I was expecting. Stuart was well informed about interest rate trends, so he timed it right and I ended up with a great rate and got the house I wanted with a lower payment than I had anticipated.
~Ellen G.
Oakland, California
[...] We can hardly believe it. We can't thank you enough for making a 25 year long dream come true! We know that if it weren't for you, this never would have happened. Coming on the heels of our nightmare experience with [a competing bank] we were just astounded at how easy you made things for us and how quickly things got done. You seemed to truly understand our anxieties and stress, and your encouragement meant so much to us. Your entire team is just fabulous. We really felt like we were the only project you were all working on
~E.M.
Carmel, California
Chad & Courtney - I know you two pulled this one out of a hat! You had, what - a whole 10 days - if that! Amazing... Thank you so much!
~J.R., First American
Carmel, California
Hi Chad! As far as I'm concerned, you are our new
"go to guy". Not one lender up here could have pulled that off in such a short time! Thank you
~D. DBA, SFR, CDPE, Realtor, Coldwell Banker Grass Roots Realty
Carmel, California
WOW- Another Princeton story! - (Buyers offer excepted on 04/27/2010, full approval from short sale lender 05/07/2010, and close of escrow 05/21/2010- for a total of 19 business days!) Mr. Chad Hawker - throwing touchdowns in the fourth quarter and coming away with a victory!! I'm just not sure how other lenders/banks stay in business- great work bud!
Carmel, California
From start to finish, your professionalism, constant communication and attention to detail were outstanding. Working with you provided us, and our client, a strong sense of security our loan was in good hands from start to finish. Again, I and Christine would like to give you a large "THANK YOU!"
~D.B.
Carmel, California
I have been in the real estate business for almost 5 years and Chad Hawker has continued to amaze me with his ability to get the escrow closed on time and without problems. Even in these uncertain financial times Chad has the ability and sources to find the best loan that works for my clients. He communicates throughout the transaction keeping all abreast of the process. My clients have been completely satisfied, therefore making my job easier. Thank you
~T.P.
Carmel, California
Chad - I want to sincerely thank you for your incredible dedication to the Decker deal! Over the past 20 years I honestly don't remember a lender so involved and excellent. You have definitely earned referral business from me! I am so impressed and grateful. Jim and Jan knew what they were doing when they hooked up with you. Once again...Thank you
~P.K., Coldwell Banker Del Monte Real Estate
Carmel, California
As an Escrow Officer with 27 years of experience it is always my pleasure when I handle a transaction and learn that Chad Hawker [...] will be representing the buyer or borrower with the purchase money loan and or refinance. My job is made easier because of his communication and his professionalism.
~L.A., Senior Escrow Officer - Chicago Title
Carmel, California
"I wanted to write and personally thank you for your diligent help in attaining several different mortgages for me over the past several months. Your persistent efforts helped reduce our interest rates and monthly payments significantly on three different loans. You also helped increase our credit scores when you found an error in the report of a previous mortgage. I look forward to working on our two new condominium projects with you and your team in the coming year. Furthermore, I am pleased to recommend you to anyone looking for help with real estate financing."
~D.S., Owner of Silverie Properties Inc./SBI Builders
Carmel, California
"Having worked as an escrow officer and real estate investor for over 25 years, I can attest that Chad's role as my loan officer has made the purchase of my new home in Chico the smoothest transaction I have ever personally experienced. I highly recommend Chad and will continue to use him for all my future real estate needs."
~N.J., Business Owner
Carmel, California
How can I ever thank you for all the amazing help you have shown me over the years. You are by far the most amazingly creative and capable loan office there is. Never was this truer than the escrow we just closed; your knowledge and patience again saved the day. You always impress me at how you not only go the extra mile but, go as many miles as it will take, doing everything in your power to make a deal work. My clients have all expressed the same feelings and have add how much they have appreciated how calmly you explain every aspect of their new loan. We sometimes tend to forget just how stressful buying a house and taking out a loan can be. But, you have a gift and really know how to put clients at ease. Your wisdom of the market gives them confidence in you and their loan. Once someone has worked with you, they are too spoiled to go back and settle for anything less. Thank you again, you are the best.
~M.S.
Carmel, California
"Not one complaint from me. I think this is our 3rd refinance and it was hands down the smoothest, easiest, best, best, best experience we have ever had and I used to rave about our last one. You are now in first place Chad!"
~W.M.L.
Carmel, California
Eric is a hard worker- he really did the best for us. He is extremely knowledgeable and is always kind, friendly and polite!
~R.C., Home Buyer
Santa Rosa, California
I have nothing but the highest compliments for Eric Taggesell. He does a thorough job and is especially good at getting clients comfortable discussing their finances. He is very patient and takes time to explain details of the loans several times if need be, to those clients who need more attention.
~S.S., Realtor, Coldwell Banker
Santa Rosa, California
Eric was great to work with. I will not hesitate to recommend him to anyone in need of a loan!
G.G., Home Buyer
Guerneville, California
My clients were new to the United States and had been turned down by banks for home loans- they couldn't even get a Best Buy credit card! Eric was able to get them a half million dollar purchase loan, and got the loan docs to the title company a week early. Eric gets deals done!
~L.B., Realtor, Coldwell Banker
Santa Rosa, California
I get prompt, courteous service 24x7 from Eric!
~R.M., Home Buyer
Cloverdale, California
Eric is a hard worker- he really did the best for us. He is extremely knowledgeable and is always kind, friendly and polite!
~R.C., Home Buyer
Santa Rosa, California
I wanted to send this acknowledgement along to you from one of our grateful agents. Yvonne is very experienced and reached out to let us know how much she respects and values Alan.
~FH
Los Altos, California
No thank you :) Alan Russell is the best!
~G and M Davis
Los Altos, California
Alan, I always try to go the extra mile but I especially do the things I do because it's you. Thank you for always supporting me.
~MH
Los Altos, California
Wow it was incredible working with you and frankly I can not wait until our next deal.
~SS
Los Altos, California
Great! Thanks for all the hard work! :)
~GY
Los Altos, California
Cool! thanks a lot Alan for all your help!
~CC
Los Altos, California
Your professionalism and expertise is unmatched, I truly appreciate all you did to work with my buyer.
~MJ
Los Altos, California
Alan, thank YOU!!
what an amazing thing you have done for us.
And to come that late at night, and have to wait.
We are deeply grateful!
~CT and EW
Los Altos, California
Thank you very much for the referral! I will let you know if we end up working together but as always there is nothing better than having the opportunity to work with good people and make new clients who come from a trusted source like you!
~PG
Los Altos, California
Sorry I have not had a chance to give you both a call and thank you both for the incredible patience and sweat equity you have put into my mom's condo purchase. Anyhow, THANK YOU! I hope I can treat you to a stiff drink of at least a cup of coffee one of these days. :)
~SK
Los Altos, California
I never got a chance to thank you for your hard work on Middlefield, I know it was challenging. With short sales and their deadlines it makes it very hard.- SH
I just wanted to wish you a great holiday and prosperous new year. Thanks again for busting your ass for us. We wouldn't have our place if it wasn't for you. Thank you Alan. I wish you the very best.
~MD
Los Altos, California
Ditto from me Alan. Thanks so much for your patience w/ my A type daughter.
~JB
Los Altos, California
Thanks for all your help - this was a challenging refinance at many levels, but as always, you've come through for us. Definitely plan to keep in touch regarding our second home in Tahoe and any future plans that we may embark on.
~PN
Los Altos, California
I agree with Vivi - this has been a wonderful and smooth transaction.
It takes a good team to make it happen!
Many thanks to all of you!
~MS
Los Altos, California
Thank you all for all your generosity and dedication making our dream come true and very quickly.
~CB
Los Altos, California
I want to take this opportunity to personally thank you for a great job on the Holmes transaction. I appreciated your prompt responses to my emails and updates. Never once did I have to worry how the loan was coming along and you pulled it through with an FHA approval on a complex that was never previously approved. Kudos to you!
~LT
Los Altos, California
You are entirely too kind. I appreciate that, Alan.
We are sincerely grateful for your efforts, your encouragement, and lighting that little fire under us. :) You have gone above and beyond to really personalize this experience for us. Thank you for your confidence in us, coach!
~JJ and AD
Los Altos, California
Big kudos to Susan O'Driscoll, loan officer extraordinaire. I can always depend on her to do the very best she can for everyone I send her way. She's honest, sincere and very straightforward. I know that if it's something she has to research, she will get right on it and find a way to make it happen. I certainly wouldn't be as successful without her dedication! Thank you.
~MT, Coldwell Banker Realtor
Half Moon Bay, California
I just wanted to let you know that the transaction on our new house went through very smoothly. We got the keys Tuesday and are happy homeowners now! I also have to tell you that the seller, AND the seller's Realtor were very impressed with your work and made it a point to tell me how easy the transaction was, thanks to you.
~CC
Half Moon Bay, California
Susan did a great job. We made things difficult for her and she came through for us with flying colors!
~WL
Half Moon Bay, California
Susan kept us informed and was willing to work towards a lower interest rate for us in these crazy credit times. Thank you.
~EH
Houston, California
Susan made every step of the way easy for us to understand and painless. I have already referred several friends to Susan, and will continue to do so in the future.
~BO
Half Moon Bay, California
Susan was very patient and extremely informative. She made what we thought would be a very stressful situation a very educational and seemingly smoother transaction.
~CW
Half Moon Bay, California
Susan kept me informed each step along the way and returned calls in a timely manner. I was anxious, as I had JUST lost a deposit on another transaction with my previous lender when they fell very short. Susan picked up the pieces and we were on our way!
~BK
Half Moon Bay, California
Susan was the reason
~NW
Half Moon Bay, California
After running into some unethical treatment at a competing firm, I was referred to Susan by a close personal friend and Realtor. She quickly turned by bad experience into a tolerable one; you can count on our future business and referrals.
~CR
Half Moon Bay, California
What a relief! I cannot believe how complicated this process has been, with all of the changes in the lending industry this year. We could not have done it without you. Thank you for all your help!
~DB
Half Moon Bay, California
I cannot get over how easy, quick, and affordable you made our refinance. As you know, we had been working with a major bank for several weeks and finally gave up out of sheer annoyance. Then, along came Chad. You worked wonders! We look forward to working with you in the future. Please feel free to use us as references at any time.
~F.A.
Carmel, California
It was a pleasure working with Tisha. She is a very friendly person, and extremely helpful and knowledgeable in her work. She took the time to meet my needs and explain everything in detail, as I was a first time home-buyer. Tisha made the experience a good one. The whole process went quickly and easily. I recommend Tisha and her expertise to anyone looking for a respectable and trustworthy loan consultant.
~Robin R.
Elk Grove, California
I wanted to let you know that we did contact Chad Hawker and refinanced with him and got a great rate and were very pleased with his services.
Thank you for contacting him and telling him about us. We truly appreciated it! I would definitely recommend him to anyone else.
~Teresa
Carmel, California
You are sooooo thoughtful thanks for the kind note, kind words and it totally rocks to do business with you because it is fun!
~AJ
Los Altos, California
Alan the process from soup to nuts was pretty easy thanks for making it that way.
~AL
Los Altos, California
You really are good at what you do thanks for helping us refinance our home.
~DD
Los Altos, California
You truly are the best because you care.
~JA
Los Altos, California
Tisha Shafer is a ROCK! In a world filled with people "JUST TRYING TO MAKE A BUCK," Tisha is informed, up to date and-most of all---honest. I have worked with Tisha for 10 years and I've grown to trust her implicitly. Trust is personal; and Tisha has mine because I know she wants, what I want. When I ask questions, she gives me answers. I get the "PRO's & CON's" even if it means she might lose the deal. That keeps me coming back.
~JL, TV News Anchor
Elk Grove, California
"Dear Dimitri Timm,
My husband and I, along with our realtor, began the search for our dream home in 2005. We viewed many homes, and spent countless hours searching on MLS, until we finally found the perfect home in Felton. We fell in love with this home and relied on you, Dimitri Timm with Princeton Capital, to provide our loan.
During our search for a home we established a strong relationship with you. You proved to be very knowledgeable about all loan products and completely patient with our questions and concerns. You spent a lot of time educating us about all of our options, and when it came time to choose the loan that fit us best, we comfortable with our choice. We had full confidence in you and complete trust and were thrilled when our loan was approved.
Dimitri, your patience and perseverance was appreciated. Your hard work and professionalism helped us secure our dream home and we will be happy here for many years to come. We will gladly refer you to all of our family and friends."
~J.&M. Carrington
Aptos, California
"I always felt that he had our best interests in mind."
~A.M.
Aptos, California
"Good communication."
~J.J.E.
Aptos, California
"Dimitri was in daily contact/feedback."
~D.S.
Aptos, California
"Dimitri is very knowledgeable and is willing to give information on a wide variety of topics."
~G. O'Neal
Aptos, California
"Dimitri was a delight to work with he was prompt, explained things clearly & our Refinance went through seamlessly!"
~M.T. Bordner
Aptos, California
"Dimitri is very proactive-anticipated possible issues and gave solutions."
~C. O'Neal
Aptos, California
"Dimitri Timm kept us well informed during the entire process. He was consistently positive, pro-active and effective."
~J & P Kiersted
Aptos, California
"Everything went smooth and Dimitri was Professional, he was awesome to work with."
~J & B Gutierrez
Aptos, California
"Excellent Prompt communication as to the loan process status"
~R. Beal
Aptos, California
"Dimitri was always very prompt in returning calls & notifying any change in the loan status, Communication is very important in the loan process and Dimitri was excellent."
~M. Kiselow
Aptos, California
"Process was fast and Dimitri was very good with overall communication."
~D. Duril
Aptos, California
"Dimitri was very professional and took the time to explain the loan process in an understandable manner. When I had a question he responded promptly by phone or email."
~C. Scott
Aptos, California
"I liked that Dimitri really seemed happy for us, and I felt like he supported us."
~C & J Brown
Aptos, California
I know I am in good hands since the first time I met you. Thank you for being there for me! I am sure I will have more questions later and I am confident you will have good answers for me.
~JY
Los Altos, California
Of course! I wanted to say thanks to YOU for all your support and encouragement from the beginning. It's truly awesome to be a part of the Affiliate family. You rock. Thanks so much, it means a lot.
~SP
Los Altos, California
Thank you for being there for us!
Regards,
~JL
Los Altos, California
Alan is great to work with and I'm sure he'll get you the best deal! Here is his contact information
~LP
Los Altos, California
Alan your business must be challenging these days some requests seemed harsh but you handled every challenge!
~JN
Los Altos, California
It's always such a pleasure to work with you... and I mean it. :)
~A.M.
Los Altos, California
I have used Alan for years and he uses regular and timely contact through and made great use of electronic media to expedite the process
~PS
Los Altos, California
Thank you so much for your hard work on our condo purchase. Working with you is such a delight and pleasure. You afford us endless knowledge, humor and the style of your loan processing. No words can express how grateful we are to have you work on our team. We could not have gotten so lucky with the best!
~ST and JC
Los Altos, California
Renee, I wanted to thank you for helping us secure a mortgage loan for our next home. You were easy and pleasant to work with. Your calm demeanor helped us feel at ease with a process that can be stressful. Out of the 3 loan brokers I was working with, you were the only one that assured us that all would be well.
Thank you again
~KVL
Los Gatos, California
You and Ken embody all that anyone could want and need in terms of service, efficiency, and a great product! It was a pleasure every step of the way and I am very appreciative.
~L.L.
Los Altos, California
You [...] embody all that anyone could want and need in terms of service, efficiency, and a great product! It was a pleasure every step of the way and I am very appreciative.
~L.L.
Los Altos, California
Alan has always been my favorite loan agent to work with over many years. I could be confident that loans sourced through Alan would close on time and be appropriate for the client's needs. His attention to detail, experience and determination to follow through means I always recommended my clients see him first for loans. He's the best!
~S.A., Client & Realtor
Los Altos, California
Alan, thank you so much for all you did to make this escrow close smoothly in record time -- you really helped us compete in this multiple offer situation and I am very grateful!
~M.J.
Los Altos, California
Alan - It has been wonderful to work with you again. I cannot imagine engaging with anybody on any future loan work, but you.
~ M.T. & E.T.
San Jose, California
Alan - You are a Champion. Thank you for your efforts and time. We will continue to refer you clients; because they are cared for as if they are family.
~ J.C.
Los Altos, California
I'm sorry that it didn't work out this time around and we really thank you for getting the first loan that has allowed us to buy our current home. I realize that it wouldn't have been possible without you, taking that extra risks and going extra miles to make it work.
~ GY
Los Altos, California
Thank you for all the effort all of you put in to make the process easy for me! I really appreciate it!
~ AG
Sunnyvale, California
! I wanted to thank you for all your hard work over the past few months. We really appreciate your dedication. You're wonderful about always getting back to us right away, no matter how dumb the question! It was a pleasure to work with you and we look forward to doing more business with you in the future.
Have a wonderful Thanksgiving!
~C. L. & R. L.
Los Altos, California
